Assess and improve Functions
Is each Function able to deliver what the strategy needs?
Rate each team's capability now and where it needs to be, and link the work that closes the gaps.
Organisation · Field service
Function assessment
Now Needed
Important gaps · scale 0 to 10
- ▲ Knowledge and Information23 → 7Engineers can't see a machine's service history on site.No improving work3
- ▲ Tools and Infrastructure3 → 8Job details still go out on paper.Improving: Field app rollout, Digital job sheets
- ▲ Customers and Stakeholders5 → 7Customers can't tell when an engineer will arrive.Moved up from 4 since last time
5 other areas close to target. 2 of 3 important gaps have a plan: Part planned.
Rate the team now and needed. Eight standard areas from 0 to 10, or your own framework.Mark the gaps that matter. Each important gap says why it matters. A small one can matter most.Link the work that closes them. A gap counts as planned when work is linked to it or its level has moved up.Select a number to see that part of the screen again.
In three steps
Rate the team now and needed
Eight standard areas from 0 to 10, or your own framework.
Mark the gaps that matter
Each important gap says why it matters. A small one can matter most.
Link the work that closes them
A gap counts as planned when work is linked to it or its level has moved up.
Where next
Start with one team, free
Free for good, with no card. Rather see it first? Try the example plan in your browser.